We believe that the key to satisfied clients boils down to just two elements – great trading performance and excellent customer service. We measure our success by your success. We want you to be profitable with your trading and have an enjoyable and meaningful experience with everything that JRG offers. As such, we are dedicated to providing prompt and thorough replies to any questions you may have about your account and services, JRG products, or our company.

Our regular business hours are 8:30 a.m. – 5:30 p.m. eastern time during every trading day.